image

Privacy Policy

Effective date: 24th January 2026
Website: sitstayfind.com
Controller: SitStayFind (“we”, “us”, “our”)
Contact: info@sitstayfind.com

1) What this policy covers

This Privacy Policy explains how we collect, use, store, and share personal data when you:

  • browse our website,

  • create an account,

  • submit or manage a listing,

  • contact us,

  • purchase a plan or subscription (if applicable).

2) Personal data we collect

Depending on how you use the site, we may collect:

A. Account & profile data

  • Name, email address, username, password (stored hashed), profile photo (optional)

B. Listing data (submitted by listing owners)

  • Business/service name, address/area served, phone number, email, website, photos, description, categories, social links, opening hours, and any other fields you submit.

C. Payment & subscription data (if you buy a plan)

  • Plan selected, billing status, payment confirmations, transaction IDs.

  • We do not store full card details; payments are handled by our payment provider(s) (see “Third parties”).

D. Communications

  • Messages you send us via forms/email/support, and our replies.

E. Usage data

  • IP address, device/browser info, pages viewed, approximate location (from IP), referral source, cookie identifiers.

3) How we use your data (purposes)

We use personal data to:

  • create and manage user accounts,

  • publish and display listings,

  • process payments/subscriptions and provide access to paid features,

  • send service messages (e.g., account confirmations, listing status updates, policy updates),

  • respond to enquiries and provide support,

  • moderate listings and prevent fraud/abuse,

  • improve site performance, analytics, and user experience,

  • comply with legal obligations.

4) Legal bases (UK GDPR / GDPR)

We rely on the following legal bases (as applicable):

  • Contract: to provide accounts, listings, and paid plans you request.

  • Legitimate interests: operating, securing, and improving the directory; preventing abuse; communicating important service updates.

  • Consent: where required (e.g., certain cookies/marketing emails).

  • Legal obligation: tax/accounting, compliance requests, or lawful disclosures.

5) Cookies and similar technologies

We use cookies and similar tools to:

  • keep you logged in and maintain sessions,

  • remember preferences,

  • measure site usage and performance,

  • support security and spam protection.

You can manage cookies via your browser settings and (where offered) our cookie banner/preferences.
Cookie tools/providers may include: [Google Analytics], [Meta Pixel], [reCAPTCHA], [Cache/CDN tools].

6) Sharing your data (third parties)

We may share data with trusted providers who help us run the site, such as:

  • Payment processing: Stripe

  • Analytics: Google Analytics

  • Security/spam prevention: reCAPTCHA

These providers process data under their own terms or under data processing agreements, where required.

We may also share data if required by law, to enforce our terms, or to protect rights/safety.

7) Public listings

If you create a listing, the information you submit may be publicly visible (including contact details you choose to display).
Please avoid posting sensitive personal data in public fields.

8) Data retention

We keep personal data only as long as necessary:

  • Account and listing data: for as long as your account/listing is active, and for a reasonable period thereafter for support, dispute resolution, and legal compliance.

  • Payment records: retained as required for tax/accounting.

  • Logs/analytics: typically retained for a limited period depending on settings.

You can request deletion (see “Your rights”).

9) Security

We use reasonable technical and organisational measures to protect data (access controls, encryption where appropriate, secure hosting). No method of transmission/storage is 100% secure.

10) Your rights

Depending on your location, you may have rights to:

  • access your data,

  • correct inaccuracies,

  • delete your data,

  • restrict or object to processing,

  • portability,

  • withdraw consent (where consent is used),

  • complain to your regulator (e.g., the ICO in the UK).

To exercise rights, contact: info@sitstayfind.com.

11) Children

Our site is not intended for children under [13/16]. Do not submit personal data if you are under the applicable age.

12) International transfers

If we use providers outside the UK/EEA, data may be transferred internationally. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).

13) Changes to this policy

We may update this policy from time to time. We’ll post changes here and update the effective date.